Design ID Hospitality enquiry preview View flow

Concept direction for DID Studio

Turn hospitality interest into tracked enquiries.

A mobile-first enquiry layer for restaurant, hotel, retail, and commercial clients: clear consultation CTA, WhatsApp handoff, saved lead details, status tracking, reminders, and a light FAQ assistant before the first call.

Lead capture

Keep the brand premium, make the next step obvious.

Hospitality

Qualified intake

Capture project type, venue size, opening timeline, and decision stage before the first call.

Retail + franchise

Repeatable routing

Route multi-site or franchise enquiries into a simple status board instead of loose inbox threads.

Commercial

Follow-up discipline

Log each lead with owner, source, next reminder, and consultation outcome.

WhatsApp CRM concept

A simple handoff from website visitor to tracked conversation.

The WhatsApp button does not need access to Design ID's WhatsApp account before setup. It can pre-fill enquiry context, save the visitor details, and mirror the lead into email or Google Sheets.

Mobile enquiry

Start a project conversation

Tell us what you are planning and we will route it to the right next step.

Hi Design ID, I am planning a 90-cover restaurant refurbishment in Bristol.
Thanks. What stage are you at: idea, feasibility, concept, or technical design?
Feasibility. Opening target is Q1.
Logged. Next action: send project pack and book consultation.
FAQ assistant

Answers common early questions about RIBA stages, feasibility, design packages, and approvals.

Lead log

Stores name, company, sector, source, project stage, phone/email, status, and reminder date.

Reminder flow

Creates a next-business-day follow-up if a warm enquiry has not booked a consultation.

Analytics

Tracks CTA clicks, form starts, WhatsApp handoffs, and consultation requests.