New and aspiring designers can ask about one-to-one support, current stage, goals, and preferred availability before booking.
Consultancy + mentoring preview
A calmer route from first enquiry to the right consultation.
A mobile-first concept for Gilly Craft and Koubou Interiors: clear service paths for mentoring, project consultation, and coaching, with every enquiry captured, labelled, and ready for follow-up.
New consultation enquiry
Three paths, one intake
Separate the enquiries before they reach Gilly's inbox.
The current public contact route can be replaced with a focused intake page that routes each visitor by intent, keeps the warm personal tone, and saves the details needed for a useful reply.
Architects, builders, contractors, and property teams can send scope, constraints, budget stage, and project timing in one clean flow.
Interior design business owners can flag growth priorities, team size, and what they want to improve before the first call.
Website + WhatsApp CRM concept
From mobile visitor to labelled follow-up, without losing the human touch.
Tell Gilly what you need help with.
Capture the right context
Name, email, phone, service path, short brief, budget stage, and timing are saved before the visitor leaves the page.
Route into WhatsApp or email
The visitor can click into WhatsApp with a pre-filled message while the same lead is logged for email or Google Sheet follow-up.
Track status and reminders
Each enquiry can be marked new, replied, consultation booked, proposal sent, or closed, with simple reminders for warm leads.
Answer repetitive questions first
A compact FAQ/chatbot layer can handle common questions about mentoring, project fit, availability, and consultation scope.
FAQ assistant direction
Useful automation, kept small.
Interior designers, architects, contractors, property professionals, and clients who need design consultation or mentoring.
A few photos, room notes, current constraints, budget stage, and the main decision you need help making.
Visitors choose WhatsApp or email. The system logs the lead details first, then opens the preferred reply route.
Implementation scope
A five-day website + WhatsApp CRM setup.
Mobile page, repaired contact path, lead form, WhatsApp click-to-chat, lead status log, follow-up reminders, FAQ/chatbot concept, and analytics.