NP Nicky Percival Design

Tunbridge Wells interior design

Personality-led homes, with a simpler first enquiry path.

A concept for turning early project interest into a clearer mobile flow: project-fit form, WhatsApp handoff, saved lead details, reminders, and quick answers before the first consultation.

New enquiry saved

Kitchen extension in Tunbridge Wells. Budget range captured, WhatsApp follow-up ready, reminder set for tomorrow.

A calmer service page for serious home projects.

Keep the current studio voice, but make the next step easier for mobile visitors who are comparing designers after hours.

01

Kitchen extensions

Capture property type, timeline, and what the client wants changed before the first reply.

02

Period homes

Route questions about architecture, decorative arts, and restoration details into a focused project brief.

03

Whole-home schemes

Help visitors understand process, scope, and consultation fit without waiting for a manual email exchange.

Start Your Project

A short guided enquiry for Kent, Sussex and London clients.

Project type
Kitchen extension
Location
Tunbridge Wells
When should we reply?
This week
Continue on WhatsApp

WhatsApp CRM path

Every enquiry becomes a small, trackable lead record.

1

Visitor leaves project context

Scope, location, timeline, room type, and preferred reply route are captured in one clean mobile flow.

2

WhatsApp handoff is optional

A click-to-chat button opens a pre-filled message, while the lead details can also be logged to email or Google Sheet.

3

Status and reminders stay visible

New, replied, consultation booked, and follow-up due statuses prevent good enquiries from sitting in an inbox.

Quick answers before the first consultation.

A small FAQ/chatbot layer can answer repetitive questions and send qualified enquiries into the same follow-up flow.

Do you work outside Tunbridge Wells?

Yes, projects can be routed by Kent, Sussex, Surrey, London, or a custom location note.

Can you help with period properties?

The enquiry can ask about building age, listed constraints, and existing architectural details.

What should I prepare?

Visitors can upload or describe room photos, inspiration, timeline, and budget range before the first email.

What happens next?

The system confirms the enquiry, saves the lead, and prompts a follow-up reminder if no reply is sent.

Concept only

Built to support the existing studio, not replace it.

This preview keeps Nicky Percival Design's thoughtful, personality-led positioning and adds a clearer path for mobile visitors who are ready to start a project.

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