Cognifyr designed and developed an AI-powered enterprise knowledge assistant for a leading Dubai-based real estate and business group.
The assistant lets employees ask plain-English questions and receive accurate, context-aware answers from approved internal sources including documents, databases, dashboards, reports, project records, and department knowledge bases.
The Challenge
Company knowledge was scattered across dashboards, folders, files, databases, and teams
Employees had to manually search multiple systems or wait for other departments
Generic GPT tools could not access private business context safely
Answers needed to respect role-based permissions and access levels
Dashboards and structured records needed plain-language explanation
OUR SOLUTION
Permission-Aware Enterprise AI Search
Natural Language Enterprise Search
Employees can ask operational, sales, policy, project, and management questions in normal language.
- Plain-English search
- Business summaries
- Structured and unstructured data
Azure AI Search + GPT Layer
Azure AI Search retrieves relevant approved sources, then a GPT-powered layer summarizes and explains the result.
- Semantic retrieval
- Metadata filtering
- Grounded answers
Custom Admin Dashboard
Admins can manage data sources, indexing status, user access, monitoring, and assistant behavior.
- Data source controls
- User management
- Audit visibility
Secure Enterprise AI Workflow
SSO Identity
The assistant identifies the employee and their department, role, region, and access group.
Permission Filter
The backend filters searchable data before retrieval so restricted sources never enter the prompt.
Azure AI Search
Documents, dashboards, and structured business data are retrieved through semantic and metadata search.
GPT Answer and Audit Log
The assistant generates a clear answer with supporting context and logs activity for governance.